FAQ

 

Wall Street Finance offers most currencies online. However, if the currency you require is not listed, please contact us at 1-855-7-WALL-ST (9255-78) or find our location: https://buycashonline.com/contact-us/

No, WSF will not charge you an ordering fee. When you order your currency, a full breakdown of costs, such as delivery fees, rates will be shown on MY CART tab and confirmed by e-mail.

Your card issuer may apply separate charges, such as cash advance fees, to your order. Please contact your card issuer directly for details.

Yes, WSF is offering same rate online compared to our physical location. However, we may offer better rates online under our WSF Best Rates Policy than rates at our physical location.

You can pay for your order using interac, email money transfer, bill payment or via Cash or Debit Card at our location.

Yes, We will send an e-mail confirmation as soon as we receive payment from you.

If your confirmation e-mail has not arrived after five minutes, please check your junk-mail box. Refer to your e-mail settings to mark WSF e-mails as acceptable.

If you are using corporate email make sure that our email id is white list. You can also contact us at 1-855-7-WALL-ST (9255-78) and get your email confirmation if you still face an issue.

For compliance reasons, WSF is not permitted to inform about the rejected order.

The WSF website deploys latest 128-bit encryption technology to ensure that any information submitted through the website is secure. You can check our security settings by clicking on the padlock sign which can be found on the bottom right-hand side of most of our web pages.

Wall street finance handles all your personal information as per our privacy policy.

Wall street finance do not email any of their clients for personal details. If you are in doubt regarding the authenticity of an e-mail appearing to be from us, call us at 1-855-7-WALL-ST (9255-78) immediately for clarification.

You can pick up your order from our Toronto Downtown location. Orders must be confirmed before 2 hours to be available for pick up.

The cost of our Standard delivery is $12

Orders will be delivered after payment confirmation between 2 - 3 business days.

Please contact our Customer Service representative @ 1-855-7-WALL-ST (9255-78)

WSF understands that travel plans or currency requirement can change anytime, so we will do our best to amend your order. Our cancellation policy varies depending on whether you placed an order for store pick-up or home delivery. Changes are not guaranteed once the order has been dispatched for delivery. If you need to change your order, please contact our Customer Service representative at 1-855-7-WALL-ST (9255-78).

Your personal data will be used to process your order, including identification and security checks. We will also use your information to let you know about future WSF deals and offers.

In case if you want to stop receiving marketing emails from wall street finance you can simply unsubscribe to those emails.

WSF will never share your personal data to third parties for marketing purpose.

Delivery Option

Office pick up