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When Using the Website
Ebixcash World Money Limited (“ECWML”) has provided this site and its features are available for the currencies which it lists. Orders of foreign currency banknotes are subject to a minimum value of 250 CAD and a maximum of 3,000.00 CAD per person per day. By using www.buycashonline.com, or the services made available through the Website, you indicate your acceptance of the Online Terms and Conditions and you agree to be bound by them. Should you not accept and agree to abide by the terms and conditions described here-in, you are directed not to use the site or its features.
About The Provider
Ebixcash World Money Limited. (“ECWML”), is a federally incorporated company with a registered office at 121 Yonge Street, Toronto, Ontario, Canada M5C 1W4.
Warranty Disclaimer
All content and services on or available through the Website are provided on an “as is” basis. ECWML hereby expressly disclaims any warranty, express or implied, as to the accuracy, suitability, reliability, completeness, non infringement, performance, fitness for a particular purpose, merchantability, freedom from viruses or timeliness of the content or services contained on the Website. ECWML makes no representation nor gives any warranty, in each case, express, implied, statutory or otherwise, in respect of the Website or its content. Without limiting the exclusion, the information services offered should in no way be used for speculation or investment. The contents of the site are not intended as financial, travel or other advice on which anyone should rely. Application for the services does not guarantee acceptance as a client – in some cases, applicants may be asked to provide additional details, or possibly declined use of the service.
Copyright Matters
All material related to the Website, including, but not limited to, all source code, software, design, graphics, text, images, sound recordings, animations and video sequences, are owned, or licensed by ECWML, except as otherwise expressly stated. You may not otherwise copy, transmit, display, perform, distribute (for compensation or otherwise), license, alter, store or otherwise use the Website or any of its content for any reason. You may, however, print off copies and download extracts of any Website screen for your personal reference. You must not modify the paper or digital copies of any Website content you have printed or downloaded in any way, and you must not use any graphics, images, sound recordings, animations and/or video sequences separately from any accompanying text. Linking to the Website (whether to the home-page or otherwise and including framing) is permitted only with the prior written consent of ECWML in each and every instance.
Outside Links
Links to third-party websites may from time to time be included on the Website, as a convenience to our customers. The use of any third-party website is completely at your own risk.
Operational/Access Termination
We may cease to operate the Website and reserve the right to terminate access and use of the Website or any service made available through the Website at any time without notice for any reason, subject to the rights specified under these terms and conditions.
Contact
Do not hesitate to contact us with any questions comment or concerns at anytime at admin@buycashonline.com, or on our board line number (416)-363-2300. We are open from Monday to Friday 8:30AM to 6:00PM and Saturday 10:00AM to 4:00PM, timings are subject to change.
Using Buycashonline.com
The internet ordering service www.buycashonlie.com is provided by ECWML. These Online Terms and Conditions apply to the website, and its features; an online ordering facility for foreign currency banknotes.
Use of the Site and its Features
The site and features are only available to individuals accessing the same from Canada. It can only be used to order currency for personal or business inventory needs and not for speculative, investment or any other purposes.
Liability Disclaimer and Limitation
Our maximum liability to the user in respect of each use of the site or its feature for currency ordered shall be limited to a refund of the purchase price of that order, in accordance with the terms and conditions mentioned above.
Canadian taxes associated with purchases will be collected when applicable.
We use reasonable care and skill in providing the Service. However, we shall not be liable to you under any circumstances for the following:
1. Inability to perform any of obligations to the user, due to failure of any technical systems or for any other reasons beyond our reasonable control including, without limitation, war, terrorism, government action, natural disaster, and significant dispute;
2. for any damage to your computer equipment as a result of using the site or the features offered; or
3. for any indirect, exemplary, or consequential losses, claims or damages of any nature whatsoever (including, but not limited to, loss of profits, loss of savings or loss of use of money), whether foreseeable or unforeseeable, suffered by you or incurred from your use of, or delay, or inability to use the Website or the Service, breach or failure of express or implied warranty, breach of contract, misrepresentation, strict liability in tort or otherwise.
Should the user be dissatisfied with any portion of the site or its features, the sole and exclusive remedy to the user is the discontinuation of use of the Website. The disclaimers and limitations of liability in these Online Terms and Conditions shall not apply to any damages arising from death or personal injury caused by the negligence of ECWML, its employees, or agents. If any provisions of these Online Terms and Conditions including any disclaimers and limitations are found to be unlawful or unenforceable then such provisions shall fall away and shall not affect the validity and enforceability of the remaining terms. This provision does not affect the statutory rights of the user to the extent that such rights cannot be modified or excluded under applicable law.
Delivery of your Currency Order
Deliveries are made by ECWML’s courier partner Purolator, to the physical address provided in the order only. The time of the delivery may fluctuate based on the traffic and road conditions the day of the delivery.
Picking-up your Currency Order
Office pick-up orders can only be collected once confirmation is sent, by the ordering client, from ECWMLs location, during regular business hours from Monday to Friday 8:30AM to 6:00PM and Saturday 10:00AM to 4:00PM, timings are subject to change.
The client will produce their valid photo identification document as well as their order confirmation (Paper copy, or shown on mobile device screen). ECWML reserves the right to require further information and identification prior to releasing the funds (such as proof of residential address, source of funds) in accordance with Canadian Anti-money Laundering and Counter Terrorist Financing Laws.
Home Delivery
We use a specific delivery agent to ensure your order is delivered in the most efficient and secure manor. All home delivery orders are sent by UPS fully insured by Brinks armoured courier services, unless otherwise noted only to your provided address. Please note that delivery times may vary. A valid telephone number is required for home delivery.
Cancellation, Replacements and Returns
The order can be cancelled up to 24 hours after being placed (if not collected) and, excluding any applicable card issuer charges, we will refund you the full amount you paid for your order. If more than 24 hours have passed, we will refund you at the day’s cost rate. In accordance with the
terms and conditions, orders may be cancelled by calling customer services on our broad line number (416)-363-2300 or by emailing us at admin@buycashonline.com
Please note that, despite possible positive fluctuations, we will not refund more than the amount paid for the order. If you fail to accept delivery for any reason and wish your order to be redelivered it will be your responsibility to pay any additional delivery charges. Orders not collected within 10 days of the order date will be returned in full to ECWML possession
Third Party Rights
When you place an order for currency we are entering into a contract with you personally. Nothing in these terms will confer any benefit on any third party or any right to enforce these terms.
Ongoing Applicability of Current Terms
We may, at any time, with immediate effect, change, suspend or withdraw the Website, its features and these Online Terms and Conditions without notice and without liability to you. You are expected to review our Online Terms and Conditions from time to time to take notice of any changes we make and prior to completing each currency order, as they are binding on you. By using the Website or the Service or by placing orders after we have changed these terms, you will be accepting the changes. These Online Terms and Conditions were last updated on May 21, 2019
Law and Jurisdiction
These Terms and Conditions and any disputes or claims arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute, which cannot be resolved between us, shall be resolved in the courts in the Province of Ontario.
Privacy Policy
Ebixcash World Money Limited (“ECWML”) recognizes the importance of safeguarding the personal information of its customers using the ECWML Services. This Privacy Policy sets out the basis on which any of your personal information will be collected, stored and used by us and reflects ECWML’s commitment to maintain the confidentiality of personal information and to provide its customers with the best possible service. Please read this Privacy Policy carefully. By proceeding to use any of the ECWML Services you confirm that you have read, understood and agree to this Privacy Policy in its entirety. This website is provided by ECWML Canada and describes our use of your personal information when you use this website, our customer services telephone lines and when you interact with us using other channels such as social media platforms, as well as information we
receive when you purchase or use ECWML Branded products which are provided by our partners. These services and products are collectively referred to in this policy as ‘ECWML Services’. The ECWML Services you may purchase or use are provided by ECWML Canada and also or by our
partners. ECWML Canada, is a company incorporated in Ontario with registered office: 121 Yonge Street, Toronto, Ontario, Canada M5C 1W4.
If you have any questions or concerns about material which appears on the Website, please contact us at the following email: admin@buycashonline.com or by phone at (416) 363-2300.
Information we collect
By using the Website, any ECWML Applications, and the Services, you give explicit consent for the collection, use, disclosure, and retention of your personal information by ECWML, as described in this Privacy Policy and our Terms of Use. This Privacy Policy may be updated from time to time, and any substantial changes will be announced on the Website. You should read it regularly.
We collect and process personal information in three ways:
1) Information you give us
Personal Information. When you use the ECWML Services, we may ask for information about you. This may include your name, date of birth, home address, billing address, office address, e-mail address, the form(s) of identification you provide (e.g. passport or driving licence) and the personal information contained within those forms of identification, mobile telephone number, landline telephone number, credit or debit card information, other payment details, such as your bank account information, as required by us in order to complete your transaction and provide your payment choices and travel details (including future travel dates and destinations). If you do not provide the information we require to process a transaction, we may not be able to proceed with your order.
2) Information we collect from your use of our services
We may collect information about you, the ECWML Services and how you use them. This could include:
- Transactional information about our Services and how you use them;
- Information you share with us when you contact us for any reason either in writing, by phone or by any other means. This may for example be in-store at one of our bureaux, through our contact centres, or through social media;
- Registration details when you set up an account with us (including your username, password and verification information);
- Content you post on our websites, including personal descriptions, photographs and videos
- Information when you take part in promotions, competitions or surveys;
- Registration information when you sign up to loyalty schemes offered by us;
- Details of your visits to the www.buycashonline.com. This includes page interaction and www.buycashonline.com site activity, including which website you came from, pages you viewed during your visit, and the page you viewed immediately after you left;
- Data collected by cookies and corresponding technologies, together with the personal information we have collected;
- Location information, for example your IP address, registered beacons or GPS (geolocation) signals. We may use your exact geo-location when you have consented to it;
- Your marketing preferences; and/or
- CCTV images from equipment in place at our location(s) for the purposes of prevention and detection of crime and public safety.
3) Information we receive from third parties
We may also receive information from third parties. This may include:
- Non-personal information used to supplement existing information, such as demographics and affluence metrics (e.g. social-demographic groupings through matching postcode information); and
- Information about you from other sources with whom we work closely to provide the ECWML Services to you, including third party payment and delivery service providers, identity verification and fraud prevention services, and other companies in the ECWML group.
How we use the information we collect
We may use your information for the following purposes:
- Collecting payment, processing and fulfilling your order and otherwise providing you with the information, products and services you may request from us;
- Complying with our legal and regulatory obligations (including fraud prevention, antimoney laundering and sanction screening). This may include checking the information you provide to us against information from other sources;
- Enforcing any contract entered into between you and us for the ECWML Services;
- Contacting you (including by email or SMS) with marketing messages according to your preferences, and that you have consented to receive;
- Providing you with any alerts, or other messages you have registered to receive;
- Providing you with service messages, notifying you about changes to our Services or changes to our terms, conditions and policies;
- Improving customer experience and our quality of service;
- Data analysis to allow us to derive insight and to help make the ECWML Services personalized and relevant, as well as to develop our business processes, products and services; and
- Enabling us and third party websites to display relevant and targeted advertisements, based on previous behaviour, purchases, or any other relevant information.
Information we share
We do not share personal information with companies, organizations or individuals outside of ECWML for marketing purposes or otherwise, nor do we sell your personal information. The only time your personal information may be shared with a third party is if:
- We have your prior consent to do so;
- We are processing information externally, through a trusted business partner, based on ECWML’s explicit instruction and in compliance with our Privacy Policy, confidentiality and levels of security;
- We are using a third party to send targeted advertisements, using an identifier such as an email address or site cookies;
- We have aggregated, non-personally identifiable information, which is to be used for segmentation, statistical modelling, general research or trend analysis;
- We sell or buy any new business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business assets;
- We are purchased by a third party, in which case personal information held by us including you as our customer will be transferred. We will notify you of this through the most appropriate means;
- We need to comply with the obligations we have to our third party product issuers or third parties providing products or services on our behalf, so that they may process your order or otherwise provide the information, products or services you have requested (please note that these third party product issuers have their own privacy policies and accordingly we cannot accept any responsibility or liability for the handling of personal information by such third parties in accordance with such policies);
- We are under a duty to disclose or share your personal information in order to comply with our legal obligations or in order to enforce our conditions of sale (including the Online Terms and Conditions) and other agreements; or to protect the rights, property, or safety of ECWML, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Retention of Personal Information
We only retain your personal information for as long as is necessary for us to use your information as described above or to comply with our legal obligations.
Maintenance of Accurate Information
We strive to ensure that the information we maintain about our customers is accurate, current and complete. We respond to requests from customers to correct inaccurate information in a timely manner so please tell us if you think we hold incorrect information about you at the address below.
Accessing the Online Services
As part of using the Online Services you may be asked to set-up a user name and password. You are responsible for maintaining the confidentiality of your user name and password and are responsible for all activities that are carried out when logged using your name and password.
Security
We have a number of security measures in place to protect your personal information. However, when transmitting personal information over the internet, please bear in mind that no transmission over the internet can ever be guaranteed secure. Therefore, please note that we cannot guarantee the security of any personal information that you transfer over the internet to us. If you believe your account has been abused, please contact us immediately.
Please be careful whenever sending personal information to us via e-mail. E-mail is generally not a secure means of transferring information. We therefore cannot guarantee that this information will not be lost or used in a fraudulent manner and we encourage the use of e-mail encryption to communicate with us.
International Transfers
The personal information that we collect from you and about you may be transferred to, and stored at a destination outside Canada. It may also be processed by staff operating outside of Canada who work for us or for one of our suppliers (including third party product issuers). Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing of your personal information outside of Canada. We will take all reasonable steps to ensure that such personal information is treated securely and in accordance with this Privacy Policy, but please be aware that countries which are outside Canada may not offer the same level of data protection.
Cookies
Cookies are small text files placed on your computer, phone or tablet by websites or sometimes by emails. Cookies provide us with useful information which we use to improve our Website and make it possible for ECWML to identify some of your preferences. When you revisit our Website,
ECWML’s computer server will recognize the cookie, giving us information about your previous visits which help us to analyze how our customers interact with our sites so we can make improvements. This is statistical data about our users’ browsing actions and patterns, and does not identify you as an individual.
We use three types of cookies on our websites; session cookies that are deleted after each visit, persistent cookies that remain in place across multiple visits to our sites until they either expire or you delete them, and third party cookies that are used by our approved business partners.
You can set your preferences on how we use cookies on your computer, phone or tablet by accessing our Cookie Consent tab on the bottom right of every screen on our website. Most browsers are originally configured to accept cookies automatically, however, you may also
refuse to accept cookies by activating the setting on your browser. Please note that if your browser is not configured properly or if you alter your browser to disable the acceptance of cookies, you may not be able to use the Website.
Unless you have adjusted your browser settings so that it will refuse cookies or set your preferences using our Cookie Consent tab, our system will automatically issue cookies when you access our Website.
Please note that our advertisers may also use cookies, over which we have no control. You should check the Privacy Policy of advertiser websites to find out how they manage cookies.
Links to Third Party and ECWML Group Websites
Our Website may, from time to time, contain links to and from the websites of our group companies, selected partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and accordingly we cannot accept any responsibility or liability for such policies. It is therefore advisable to check these policies before you submit any personal information to these websites.
Access to Information
If you require access to the information we hold about you, please send your request in writing to the address set out below. Any request may be subject to a prescribed fee, where we are legally permitted to charge in order to meet our costs in providing you with details of the information we
hold about you.
ECWML does not knowingly collect or solicit personal information from individuals under 18 years of age. If you are under 18 years of age, you should not register or provide personal information on the ECWML Applications. If we later obtain actual knowledge that a user is under 18 years of age, we will take steps to remove that user’s personal information from our systems. If you believe that we might have any information from or about a person under 18 years of age, please
contact us at admin@buycashonline.com
Providing personal information about other people
You can provide us with another person’s personal information to enable us to contact them (for e.g. by recommending a friend to use ECWML Services, or by entering them into a competition). By providing the other person’s information you are confirming that they have given their explicit consent for you to provide their email address, mobile phone number or postal address to us and for us to contact them by email, phone or post. A message may be sent to the other person using the contact details provided by you and this message will make reference to your name and explain to the recipient that you were the source of his/her contact details.
Removal from ECWML Email Marketing Communications
You may want to discontinue receiving information from us. While this may mean that you will not receive product or service information of interest to you, we respect anyone’s wishes not to be informed directly of these promotions or product introductions.
You may advise us that you want to opt out by sending us an email
at admin@buycashonline.com
You will also be provided with an unsubscribe link in any email message we send you.
Changes to our Privacy Policy
Any changes we make to our Privacy Policy in the future will be posted on our website. Please do check our Privacy Policy from time to time to take notice of any changes made. By providing us with your personal information, using the Online Services and/or any service or product offered via the Online Services, providing us with personal information in-store at our location or by placing orders after we have changed the terms of our Privacy Policy, you will be deemed to have accepted these changes. We will advise you of significant changes to this Privacy Policy where we have your contact details.
This Privacy Policy was last updated on 01 April 2019
Contact
Questions, comments, complaints, inquiries, and requests regarding this Privacy Policy are welcomed and should be addressed to ECWML Canada at admin@buycashonline.com or
121 Yonge Street, Toronto, Ontario, Canada M5C 1W4
